The questions we hear most about running a Tamaranga platform: licensing, servers, setup, and the buying process. If yours isn't here, the team is one message away.
One license applies to one domain and any of its subdomains within a single project and its configuration.
On the “Standard” plan, the license is issued for an unlimited period, meaning it is perpetual.
The service is time-limited, depending on the purchase terms.
About 2 to 3% of the code is closed for editing. This mainly applies to the platform core files.
This does not affect your ability to modify existing functionality and design, or to develop new features and sections (modules).
As part of an active subscription to the “Standard” service, one domain change per year is available free of charge. If you need an additional change, the fee is fixed at $360.
To use this service, at least 4 months must remain before the service subscription ends at the time you submit the request. Without an active subscription, a domain change is not provided.
Yes, you can sell your project.
However, since the license is linked not only to the domain but also to the owner’s full name and contact details, to avoid violating the public offer agreement, you will need to use the license owner change service. This service is free of charge and is provided under an active subscription to the “Standard” service, if at least 4 months remain before it ends.
Unfortunately, this is not possible.
We previously tried selling early versions of our products with fully open source code, and it resulted in dozens of resellers who were happy to sell the results of our work. We do not plan to run that kind of experiment again at this time.
You can request custom development from any web agency that is familiar with the technologies used in our products (PHP + MySQL + JavaScript + HTML/CSS). A good approach is to work with an agency or specialist you have had a positive experience with, or one that is simply located closer to you.
We provide new developers with documentation and run training webinars on working with the platforms at the code level.
Custom design development and integration is usually handled by web agencies, since to complete the full cycle of work you will need specialists such as a UX/UI designer, a layout designer, and a frontend developer. If the interface changes in the design also affect functionality, a backend developer will be required as well.
For launching a project, we recommend avoiding major design changes and relying on the styling options available in the project admin panel.
Yes, if you have expertise in areas such as PHP development and website layout.
Standard shared hosting is not suitable.
To install any of our platforms, you need a dedicated server, or a VPS, or a VDS.
Server requirements always depend on the expected load and the amount of data you plan to handle. Minimum requirements and server options for different load levels are described on our hosting provider recommendation page.
If you are not sure which server you need, you can test the project on the “Cloud” plan and then decide whether to move to your own server at no additional cost. We will configure the server you choose and migrate the project.
The server setup is described in detail in the installation guide.
When you purchase the “Standard” plan, we configure everything for you. The plan’s service includes:
Also, after installation you have access to:
We use Digitalocean with servers in many countries around the world, as well as Hetzner. We like them for their speed, pricing, and the ability to scale resources when needed.
We can also recommend TimeWeb, for example the Whitney plan and above, or FirstVDS.ru, for example the VPS Razgon plan and above.
A control panel is a web interface that lets you manage some server settings. We do not recommend using such panels to improve performance, and they can also increase the risk of critical vulnerabilities, such as the recent attack on the Exim mail service. Control panels also often do not allow you to install the required software versions, for example MySQL 8.0.
We do not install a control panel during initial server setup, and we cannot help with server configuration questions on servers where ISPmanager or other control panels are installed.
We configure the server to meet the platform’s requirements, but only once, at the time of the initial installation of your project and connection to the “Standard” plan.
In all other cases, server configuration by our specialist is paid and costs $250.
Without an active service subscription, we do not provide repeat server configuration.
For repeat server configuration, the service must be active for at least 90 days after the change (paid 90 days in advance).
We handle the initial installation and setup of the platform on your server. This is included in the service and does not require any additional payment.
You can review the minimum server requirements and configuration here.
In our experience, a high-quality server installation requires system administration experience.
The server setup is described in detail in the installation guide. You can review it in advance to assess the complexity of the task.
We provide support as part of our service and its full range of offerings.
We also release planned updates and patches (updates that fix bugs) for our platforms.
In the current versions of our platforms, automated updates are available. You can start and install them from your project’s admin panel on your own, at a time that works for you.
At the moment, we have a set of documents that describe the overall framework structure, working with the database, working with JavaScript, and other general topics. The code is well covered with comments. The framework is based on OOP and MVC principles.
We also run webinars for developers. You can submit questions in advance and get guidance during the session.
Yes, every customer can submit their ideas for improving the platforms from their account area in the “Ideas” section.
All suggestions are open for discussion by other customers. The most interesting and popular ones are reviewed and may be included as planned updates or add-ons and added to our roadmap. Based on current statistics, we have implemented every fourth suggestion, or 25% of the total.
We recommend making any changes through the supported mechanisms (add-ons, themes, customisation). That way updates install automatically and your changes are preserved. If you have edited the product's standard files directly, then when an update is released you have two options: receive the latest version of your licence as an archive (a clean version) and re-apply your changes yourself, or install the update automatically, in which case your changes to the platform files will be overwritten. Full updates are available while your licence is on an active service plan as "Standard" or higher.
Purchasing our platforms is based on the offer agreement.
In addition, we can prepare a signed contract that references the offer agreement and provide an invoice for it.
Any plan can be paid online by Visa or Mastercard (payoneer.com) using an invoice sent to your email.
In addition, the “Standard” plan can be purchased by a legal entity or an individual with a signed contract and an invoice issued for payment via a SWIFT bank transfer.
We also accept PayPal, with an additional 7% fee, which we lose on withdrawals and currency conversion from the system.
If you are ready to pay for the “Standard” plan, you need to:
The platform is entirely our own development. It is not based on any third-party frameworks or other CMSs.
The code is written in PHP 7 and uses MySQL as the database.
OOP, modular architecture, MVC.
The jQuery library is used.
No templating engine is used; all templates are built with PHP and HTML.
CSS is compiled using the Less and Sass preprocessors.
For the main design template, most products use Bootstrap as the front-end framework.
All of our products use our in-house BFF framework.
We have been developing it for more than 10 years. We have rewritten and improved it many times, and over the years it has grown from a small custom CMS into a full-featured tool for building projects of any complexity and scale.
Required skills:
Nice to have:
Protection against common attack types is in place:
- Protection against SQL injection, XSS, CSRF, clickjacking, session fixation, and input data handling
- User password hashing
- To protect against bots, you can enable a math CAPTCHA
- Checks for frequent form submissions, IP banning, and Referer checks
Security work is ongoing. Recent improvements include:
- Profanity filter plus checks against negative keywords
- Blocking the use of temporary email addresses (dropmail.me, trbvm.com, ...)
Correct server configuration is also an important factor. During initial server setup, we take security requirements into account.
Our platforms are compatible with the latest versions of Google Chrome, Firefox, Opera, Edge, and Safari.
For working in the admin panel, we recommend using Google Chrome.
You may have seen our products sold on other platforms for a lower price, but those are unlicensed, meaning stolen, versions of our products.
Such copies are unreliable and unsafe for both owners and their users. No one fixes bugs, provides support, releases updates, or supplies documentation for them. Buyers of these products are breaking the law, just like those who crack and resell copyrighted software. In addition, you cannot be sure that extra code has not been added by the person who bypassed the license protection and then resold it.
Developer mode is an option available only to the main administrator.
In this mode, additional project management tools become available. Most of them are useful at the initial stage (launch), for example, “Delete all categories”.
Some of these options require additional work from a developer in the code. For example, in the banner management section, a developer gets access to the “Add banner position” option. This handles the task on the backend side and requires manually adding the related code to the page template of the user interface where the banner will be displayed.
Start a free trial and see it for yourself, or message the team directly. We reply within one business day.